Frequently asked questions about summer camp at Portland Audubon.
Frequently Asked Questions
What are the qualifications for the instructors and counselors, and what is the staff-to-camper ratio?
A typical ratio of one instructor to every five campers (1:8 for older groups) ensures that students receive individualized attention. Instructors are environmental educators with college degrees and experience in the natural world. Counselors and Counselors-in-training are college students, high-school graduates, or high school students with an interest in working with children. All of our staff have had a federal fingerprint background check.
What is your instructors' medical training?
All camp staff, including counselors-in-training, are trained in first aid and CPR. Instructors also have Epi-pen certification. All programs have emergency procedure plans in place.
Do you offer before or after care?
We do not offer before-care or aftercare, but we expanded our camp hours to 8:45 a.m.-4:15 p.m. in summer 2011.
What if my child gets homesick?
The best way to treat homesickness is to keep it from occurring. Our Summer Camp Counselors learn during training different strategies for keeping campers busy and actively involved in camp activities to try and combat homesickness. You can also help by not overly emphasizing how much you will miss your camper while they are away. This can actually make it harder for them and fuel potential homesickness.
Can my child be in a camp for a different grade group than they are actually in?
Please do not send a child that is younger or older than the designated grade group. Our curriculum and planning are based on the appropriate age level for each program.
What is your refund/payment policy?
Each camp registration is held to a $50 cancellation fee ($20 for spring and winter camps). If you cancel 22 days prior to program start, the total fee is refundable (minus $50 cancellation fee). If you cancel 21 days or less before the program start, we cannot refund your money.
Do you have a lost and found?
Campers are responsible for their belongings. Our leaders will do their best to ensure that campers keep up with clothing, shoes and gear. Please check with the staff member at pick-up if your camper has lost something. Items are donated to local charities at the end of the summer.
What is your tax ID number?
For your tax records, our Federal ID Number is 936026088
What is your discipline policy?
We expect all children to behave in a way that is conducive to a healthy and happy learning atmosphere. We reserve the right to remove the child from the class if disruptive behavior hinders our positive learning environment. We utilize a “three strike system.” If a child is behaving inappropriately, he or she will be spoken to (first strike) and a time-out will occur. If poor behavior persists a ‘second strike’ will be given and parents will be notified at pickup that their child has received two strikes (or called if it is an away camp). If a third incident occurs, parents will be called to pick up the child immediately and child will be removed from camp for the week, and possibly for the rest of the summer.