Frequently Asked Questions

What are the qualifications for the Environmental Educators and what is the staff-to-camper ratio?
A typical ratio of one instructor to every five campers (1:6 for older groups) ensures that students receive individualized attention. Lead Environmental Educators are professional teachers with college degrees and experience in the natural world. Environmental Educators are college students working towards a degree in the environmental or teaching field and Assistant Environmental Educators are high-school graduates, or high school students with an interest in working with children. All of our staff have had a federal fingerprint background check.

What is your cancellation and refund policy?
Please review our policy here.

What is your instructors’ medical training?
All camp staff, including counselors, are trained in first aid and CPR. Instructors also have Epi-pen certification. All programs have emergency procedure plans in place.

Do you offer before or after care?
As part of our commitment to support working families, we’re launching Audubon Aftercare this summer. Campers can continue their camp day with even more nature play! Available for grades 1-5 all summer long from 3:45 – 5:45 p.m. Aftercare is available for grades 1-5 only all summer long. *Aftercare is not available for this Audubon East camps.

What’s provided on overnight camps? 
Food, transportation, and lodging are all provided on an overnight camp.

What if my child gets homesick?
The best way to treat homesickness is to keep it from occurring. Our Summer Staff work with different strategies to keep campers busy and actively involved in camp activities to try and combat homesickness. You can also help by not overly emphasizing how much you will miss your camper while they are away. This can actually make it harder for them and fuel potential homesickness.

Can my child be in a camp for a different grade group than they are actually in?
Please do not send a child that is younger or older than the designated grade group. Our curriculum and planning are based on the appropriate age level for each program.

Do you have a payment plan?
We do not. Please pay for camp in its entirety when you register.

Do you offer scholarships for individuals in need of financial assistance?
We do offer scholarships on a case by case basis. Click here to download our scholarship application, available in English and Spanish.

Do you have a lost and found?
Campers are responsible for their belongings. Our leaders will do their best to ensure that campers keep up with clothing, shoes and gear. Please check with the staff member at pick-up if your camper has lost something. Items are donated to local charities at the end of the summer.

What is your tax ID number?
For your tax records, our Federal ID Number is 936026088

What is your discipline policy?
We expect all children to behave in a way that is conducive to a healthy and happy learning atmosphere. We reserve the right to remove the child from the class if disruptive behavior hinders our positive learning environment. We utilize a “three steps system.” If a child is behaving inappropriately, they will be spoken to (first step). If poor behavior persists a ‘second step’ will be given and parents will be notified at pickup that their child has been spoken to and advanced to the second step (or called if it is an away camp). If a third incident occurs, parents will be called to pick up the child immediately and child will be removed from camp for the week, and possibly for the rest of the summer.